1. Purpose

This Refund Policy outlines the guidelines and procedures for registration fee refunds for participants in the Cheltenham Little League program. Our goal is to be fair and consistent while maintaining the financial stability of the league.

2. Refund Eligibility Guidelines

A full refund may be issued if:

• Request submitted before official registration closing date.
  
  
• The league is unable to place the player on a team.
  
  
• The season is canceled prior to team formation.

Processing/Transaction fee may be deducted in non-refundable by the payment provider.

A partial refund may be issued if:

• A written request is submitted after team formation but before the first scheduled game.
  
  
• A player withdraws due to a verified medical reason (doctor's note required).
  
  
• A player withdraws from the program after registration closes; Cheltenham Little League will retain $65.00 to cover uniforms and administrative costs.
  
  
• The season is significantly shortened due to unforeseen circumstances (facility closure, etc.).
  

Uniforms costs, administrative fees, and transaction fees are non-refundable once uniforms are ordered.

No Refunds

Refunds will not be issued:

• After the player has participated in a game.
  
  
• For voluntary withdrawal after the season begins (unless medical).
  
  
• For disciplinary removal from the league.
  
  
• For travel team fees (if applicable).
  
  
• For fundraising obligations or raffle tickets already distributed.
  
  
• For registering for the wrong program.
  • Refunds may not be issued once registration has closed for players who registered for the incorrect program, as all programs include detailed descriptions during the registration process.

3. Medical Exceptions

In cases of season-ending injury or medical hardship, the Board may review requests on a case-by-case basis. A doctor's note may be required.

4. Refund Request Procedure

To request a refund:

• Complete the official Refund Request Form.
  
  
• Include supporting documentation (if applicable).
  
  
• Forms and documentation can be submitted to the registrar  or treasurer.
  
  
• Refund requests must be submitted within 14 days of withdrawal.
  

5. Processing Timeline

Approved refunds will be processed within 14-21 business days. Refunds will be issued in the original form of payment whenever possible.

6. Policy Authority

All refund requests are subject to review and approval by the Cheltenham Little League Board of Directors.

The Board reserves the right to modify this policy at any time.